General trading conditions

Complaints/Returns REFUND POLICY
Received goods can be returned within two weeks as sufficiently post paid return without indication of reasons. In this case postage for the return is refunded by us.
We dont accept not repaid packages!
The period begins at the earliest with receipt of the goods and this instruction. To ensure that period, timely posting of the goods is sufficient. In any case the return takes place at our expense and danger. For the return a return-form for the goods is supplied.
Return right after § 355 BGB

Manner of Payment
1.Payment by credit card (Worldpay): The payment is made by a secured SSL connection!
2. Cash in advance: We send you as soon as possible an invoice with all references yopu need for the moneytransfer. After receipt of money we send the goods.
Cash on delivery is in foreign conutries not possible!

Shipping
We send our goods in a neutral package with DHL.
The shipping-fee are dependent on the respective country. When the shopsystem cant show the shipping-rate, then contact us, we can tell you the rate.

Delivery conditions
Orders are posted on the same day as soon as possible.
Creditcard: 7-14 working-days, dependent on the distance from germany
Cash in advance: 7-14 working-days after receipt of money
No subsequent delivery in foreign countries!

Pricing
All prices are including the valid legal value added tax.
Minimum purchase order value
Minimum purchase order value 100, - Euro.
In case the minimum purchase value is not reached we charge a working lump sum of 6,90 €.
Reduced articles or articles of second quality are impossible to money return.

General conditions
With the order our trading conditions are accepted. We reserve the right of changes of any kind. Place of delivery and area of jurisdiction for fully qualified traders is Königs Wusterhausen (Germany).